--- title: How to Contact Spokn Support? description: Need help with Spokn? Chat live with a real person via the purple chat bubble in the app or Help Center, or email hello@getspokn.com. --- [Skip to content](https://go.getspokn.com/how-to-contact-spokn-support#main-content) [![Logo White](https://go.getspokn.com/hs-fs/hubfs/Logo%20White.png?width=200&height=61&name=Logo%20White.png)](https://go.getspokn.com/?hsLang=en) Open main navigation Close main navigation - [Sign in](https://app.getspokn.com/login) [Sign in](https://app.getspokn.com/login) Hi, what can we help you with? - There are no suggestions because the search field is empty. 1. [Spokn Help Center](https://go.getspokn.com/?hsLang=en) 2. [FAQs](https://go.getspokn.com/faqs?hsLang=en) # How to Contact Spokn Support?   ### Contact Us via Live Chat The fastest way to get support is through our live chat. When you reach out, you'll connect directly with a real member of our team — not a bot.   --- ### How to access live chat: #### From the Spokn platform: 1. Log in to your Spokn account. 2. Look for the **purple chat bubble** in the bottom-right corner of your screen. 3. Click the bubble to open the chat window.   ![](https://cdn.fs.atlas.so/resize=width:1300,fit:max/z8Ek12KBQGiaymEowpoC) 4. Type your message and send — a member of our team will respond as soon as possible.   #### ![](https://cdn.fs.atlas.so/resize=width:1300,fit:max/U9lPxovWRravugE7WcLj) ### From the Help Center (Atlas): 1. Visit the Help Center. 2. Click the **purple chat bubble** in the bottom-right corner. 3. Start a conversation with our team. Live chat is monitored regularly, and we aim to respond quickly during business hours.   --- ### Contact Us via Email You can also reach us by email at: [**hello@getspokn.com**](mailto:hello@getspokn.com) When emailing support, please include: - A brief description of your question or issue - The workspace name (if applicable) - Screenshots or screen recordings (if helpful) Providing this information upfront helps us resolve your request faster.   --- ### What to Expect - A response from a real member of the Spokn team - Clear next steps or troubleshooting guidance - Follow-up communication if additional details are needed If your request is urgent, we recommend using live chat for the quickest response.   --- If you're not sure whether something is a bug, a feature question, or a best-practice question — reach out. We're happy to help. - [Admin Setup](https://go.getspokn.com/admin-setup?hsLang=en) - [Spokn SSO and IT Configuration](https://go.getspokn.com/spokn-sso-and-it-configuration?hsLang=en) - [Setting Up a Video Story](https://go.getspokn.com/setting-up-a-video-story?hsLang=en) - [Recording](https://go.getspokn.com/recording?hsLang=en) - [Recording Best Practices](https://go.getspokn.com/recording-best-practices?hsLang=en) - [Editing Clips](https://go.getspokn.com/editing-clips?hsLang=en) - [AI-Powered Enhancements](https://go.getspokn.com/ai-powered-enhancements?hsLang=en) - [Branding & Customization](https://go.getspokn.com/branding-customization?hsLang=en) - [Sharing Your Videos](https://go.getspokn.com/sharing-your-videos?hsLang=en) - [FAQs](https://go.getspokn.com/faqs?hsLang=en) [![Logo Black-2](https://go.getspokn.com/hs-fs/hubfs/Logo%20Black-2.png?width=215&height=65&name=Logo%20Black-2.png "Logo Black-2")](https://www.spokn.com/) © 2025 Spokn. All Rights Reserved.